Both said network error on the same day at the same time and I could not connect. Finally figured out that something hardware or software may have been updated and I plugged in the RJ45 cable Needed a bloody long cable from my router to the network port on the IP Camera and added my cameras again to the the app as if setting up the cameras from new out of the box.
They are both now working fine via wifi. Hope this helps. I have a sricam I been using it perfectly.. Hi Jamie, please check the Internet connection and power source of your cameras to make sure everything is right.
Also, you may try upgrading the cameras to the latest firmware version. Hope all of these would help. Hi Alan, according to the device instructions, there is a good chance that something goes wrong with your network connection or your device has low battery power. To upgrade your camera to the latest firmware version, you may check the IP camera company website or consult the support team of the camera seller directly.
Hi Daniel, please check the signal strength of the connected WiFi. If the Wi-Fi signal is weak, the camera may not be able to connect the router for video streaming. You may relocate the camera and move it closer to the router. Hope it helps. Hi there, not sure what security camera brand you are using. I bought the mini O security camera saturday and I have talked to both the company and our cable support.
I still can't connect to the WiFi. I go through the steps and when I try to send the sound waves it comes back to check the WiFi password. Now I have called the cable company and I am using the correct password. The company says I have to add a port and the cable company says I don't and that all ports are open. Can you give me any other things that I can try?? I took the camera to my daughters house and the camera connected to her WiFi the first time. She has dish network. We have Spectrum cable.
Hope you can help me get this camera up and running. Our house was broken into 2 weeks ago and I am scared they will be back. I have called the product support every day since Saturday and I get no where. Thank you Sharon. Hi Sharon, please follow the top 8 tips I recommend in this post to see if they work.
And FYI, we provide 1-to-1 technical support for our customers worldwide. So next time you intend to replace your existing security cameras or add new ones, you may put Reolink security cameras in your wish list as well.
Plz let me know if you have any more questions. Hello, with my new reolink ws I can't see my home wireless 2,4G. I can see a lot of different wireless neighborhood but not my home wi-fi. I tryed to force manually the ssid but nothing to do, I can't find my wireless. As double check I tryed with the hotspot on my mobile phone and in this case was OK. Any advice? Thanks in advance. Hi Fabio, you may reboot your security camera and the router to see if it works.
In case you still can't see your home wireless after trying this method, please contact our support team at support reolink. I just can't see video footage or anything on my phone from the camera, it's just a black screen. Any help is much appreciated. Hi Claire, please double check all the power connections, power splitters, cable connectors, etc.
Hope this would help. All I had to do was update the program on google play, hope this helps. EDIT: So sorry, didn't read the top post. I would try uninstalling and then reinstalling the software.
Go to your live video screen, tap the screen to make some settings pop up, if they aren't already. It is recommended to try shutting off the button [GPU decode] when the live video appears in black screen or blurry.
Hi, Tedra, the common causes for security cameras going offline are the network issues and loss of power. Please ensure that all of your wires are properly plugged in and your camera is power on. Argus 2 cam recorded vid at pm then when the dog began barking aroung 5pm, this cam, of 4, wouldn't connect. Hi, there, to fix your problem in the most efficient manner, please contact our support team at support.
They would get back to you soon and offer 1-to-1 technical assistance. Hope the issue can be resolved in no time. Hi, Sanjoy, if your security camera has a power indicator light, you should make sure that is on. I just installed the reolink pro wireless camera. It was working fine for 2 weeks live except no email or text motion alerts. I set up cloud and it saved 4 videos thru sun night.
I tried logging on monday and get offline status. The camera is at my. Can i figure out or fix problem from here? Hope it would help resolve your problem. Hi, Bilal, please make sure you have entered the right password on your laptop. If this doesn't work, try doing a factory default reset and star over.
My Toguard camera was working fine for the last year but suddenly I noticed that it dropped off the network and went offline. The camera just won't connect to the internet while the lights re blinking, whether thru WiFi or cable. I switched it on and off , did reboot a few times and then the night light became stable and fixed. When that happened the camera automatically then connected to the internet easily.
After I placed it back at the original spots, it worked all right for 24 hours and then back to the same problem. Blinking night vision lights and no connection. How do I solve this? Hi, Neil, please confirm that there is strong enough WiFi signal in the position where you place the camera. You can also update the latest firmware version of your camera if it is available.
I have 3 outdoor camaras. Aftter power fail 2 cameras keep working with wi fi, the 3rd camera switches to cable internet connection. Ihave to set it again to wifi. Hi, David, this happens when cable internet connection is prior to WiFi connection. Please check the settings of your third camera on your phone or PC and put WiFi connection as the priority network connection. Hi, Cass, please check that you have tightened the WiFi antennas and given appropriate power supply for your camera. You can also confirm that whether your router puts up firewall or not.
I've uninstalled the app, deleted and reinstalled the devices on the app, restarted the cameras. They used to work fine. I turned off data on my phone to only use wifi. Still not luck. As soon as I get home, they work! Hi, Pauline, ensure that you have enabled the UID of your security cameras and update your security camera and the software to the latest versions.
Hope this would help! And you may try restarting the camera to see if it works. I have the v camera need to know how to connect to network at work that has free WiFi so no password.
Hi, Christina, does your camera seller offer free and customized app or Client? If yes, it would be pretty easy for you to connect the camera to network at work.
Hi Yolanda, I have a camera for two years and it worked without a problem. Now, after resetting, I can not connect even via LAN cable — the camera is not found. I have setup WIFI and assigned a static IP address to the camera but the camera will lose the wireless connection when i reset the power, and won't reconnect to WIFI unless i first connect an ethernet cable to it. This behavior is totally unacceptable. Please how can I resolve this? Thank you.
Hi, Shawn, please connect your camera to another WiFi network and see whether it works or not. Hi, Gabriele, please check if your husband's phone has strong and stable network signals. Also update the APP to the latest versions. Hello, I recently bought a Reolink Argus 2 wirefree camera this is my 3rd Reolink camera; I also have the s and s PoE cameras on the same network which are working fine.
I am unable to get the Reolink app to setup the Argus 2 camera and join my 2. I have deleted and reinstalled the App and tried as well. Any help is much appreciated!
Thanks in advance! I have the same problem. Many Thanks for your prompt reply Yolanda. I got in touch with Reolink support who were able to provide the necessary instructions to proceed setting up the Argus 2 on the network. It is all setup and functioning now. Thanks again! Hi, I have 8 cameras, 6 are working well, but 2 have problems. The other one i can't even see it's wifi signal. I've tried to reset it by pressing the reset button, 5 seconds, 15 seconds and even 60 seconds.
Still no signs of resetting. Hi, Nicholas, you may change the WiFi channel to test if the two cameras work or not. Please let me know if you need any further help. I set up my Reolink WiFi camera with no issues. It connected to my router and it was showing a clear, stable image with no dropped frames. Some time later it lost the connection and no longer shows up in the client list on my router. The only solution I found was to move the router closer to the camera at which point it reconnected.
Then I put the router back to where it was before and everything was fine. A nice clear, stable picture. It worked just fine for several hours but after some time it dropped the connection again and it was impossible to get it back without moving the router closer to the camera like before. The signal strength is clearly strong enough because I've had it streaming 5MP without any issues.
So why does the connection drop out and become impossible to reconnect? My LG phone will not scroll down to where it says connect on the password screen of the ismartview app.
Hi, there, you may upgrade the App to the latest version and check if this problem gets solved. Hi, Nakita, please make sure that your IP camera receives sufficient power supply and stable WiFi signal as well. I have a Frontier router. I can't discover new wemo plugs or arlo camera's over wifi. Any suggestions? Hi, there, you may check the router firewall settings or change another WiFi channel to see if it works.
I tried using EyeCloud as recommended in the instructions booklet then tried p2pip. Husband tried with his phone and same thing. Any suggestions please before I throw the thing out of the window! Hi Sue, you may reset the camera first and type in the UID and password manually.
Another solution is to add the camera to the APP automatically. By clicking "Search in LAN", you can find the camera which is under the same router with your phone. Hi, Cathy, please ensure your security camera is powered on and the network signal is stable. Also, you may restart the camera to see if works. Hi, Jim, have you tried the methods mentioned in the post above? Hi We have 16 cameras in our business.
But then they informed me that the only way to do this was by reissuing other existing IP addresses. Only trouble is if they do that then my credit card machines ip will be changed. These machines have to be pci compliant. It gets complicated. Esp for me since I just learned to work an iPhone 5 years ago. Is there away around this? Without having to install another internet box and incure another internet monthly fee? It's extremely annoying during play back at home, getting 1 camera at a time.
Dropping that after 5mins. Then trying to start again. Playing back at location is a nightmare bc the Monitor is in the front of the store as a theft deterrent.
Gets the rumor mill going. Even if theft is suspected you can't find out bc they're standing around watching it like it's a movie.
Unethical for sure. I'm just trying to get some help from someone not trying to sell me something. Hi Nancy, you may reset the security camera and change the WiFi channel as well. Hi, my IP Camera cant connect to the wifi router, after im buyed a new one router. I love the camera just with the app if I do not touch the app for a couple minutes the app will close the live feed anyone know a reason why or try and help how to stop it.
I have looked for help number something and nothing For battery-powered security cameras, continuous live viewing will consume much power and thus, the live feed will be closed when it reaches the maximum time, which is around 20 minutes.
Hi I have V IP camera. Problem is camera not creating his own hotpots even after factory reset. Hello, there, you may check if you have enabled the non-hotspot mode in the settings. Hi, there, it is best for you to contact the support team of the security camera brand for further assistance.
It keeps telling me network configuration for first time use and then Jr won't scan the qr code on my phone to move forward and if i just hit next it goes to 85 percent and says failed to connect..
Our cameras went off line and we cannot get them to come back up. We've unplugged like it suggested and it says we're online on the phone app but nothing shows.
Any suggestions on how to get them up and recording again. It's a zosi camera I dont know much about any of this but I dont have this nor or DVR recorder I was under the impression I didnt need it I could just download the app and view my camera feed but apparently network configuration has to be done or the camera is just broke cause it wont scan the code on my phone and there is no option for wifi smart link in the app like the instructions say there should be.
Hello, Brain, you have to finish the network configuration when you set up the security camera for the first time. Or else, the security camera won't be able to transmit data and you can't view your camera feed on the app. You may check if the WiFi channel that your phone is using meets the standard of your security camera.
If not, change the WiFi channel of your router and configure the network connection again. Thank you I will try this again for some reason the camera wont scan the qr code that my phone creates my wifi is split into 2 names to separate the 2. Thank you again though. I have a Foscam FW working of of an ethernet cable. I can not pull the ethernet plug and use camera on wifi. The camera freezes when I pull the ethernet cord and is unresponsive on app as well as foscam site. Anything I should be looking for?
Hello, Sandy, you may check if you have enabled WiFi connection in the wireless connection settings. If this doesn't help, it is best to contact the support team of your security camera brand and ask them for further assistance. Hi, i download the eye apps, why i can't connect..?
Hi, there, make sure that your security camera and cellphone are connected to the same WiFi network and you won't be able to connect if the security camera is not with you for the initial binding. Also confirm that your camera is compatible and supported by that app. Hello, Russell, please make sure that those two WiFi security cameras are working with sufficient power supply and stable network connection. Please feel free to contact me if you have any other questions. Hello, there, the red light may indicate that the security camera is working with improper power supply or unstable network connection.
If not, it is best to turn to the support team of your security camera brand for help. Hi my camera was working fine until I had vigin instaled with the dual band virgin 3 wifi. Hello, there, please check if your security camera works with dual-band WiFi or 2. Some dual-band routers may shunt devices from 2. So, to ensure a stable network connection, you may set up different passwords for each WiFi channel. Hi I have the Kocaso wifi ip camera. Camera works fine.
My problem is it will only let me view live when connected to wifi on my phone. I have plenty of data. Just wont connect unless my phone is connected to wifi.
Hello Gemma, please check the firewall settings of your router to see if it has blocked external access to your WiFi IP camera. If yes, disable the settings so you will be able to watch live view on your phone via cellular data. I have a connect problem with my camera can you help?
Since I switch internet carrier from Cox to Att fiber It's stated "camera offline". Hello Kevin, you may reset your security camera and configure the WiFi settings again to see if it connects to the Internet. If you are using a Reolink security camera, please offer the camera type and the screenshot of the error screen to us. So, we can better locate the issue and help solve the problem. Hi my v can has connected before but won't stay online n when o leave the house I can't connect.
Hello Angelett, please ensure that your security camera is installed within the WiFi range and the WiFi signal is not interfered. Also check the firewall settings of your router to see if it has blocked external access to your camera. If yes, disable the settings and you will be able to watch live view on the smartphone even when you leave the house. Hi Yolanda. First of all great article and lots of information provided, but unfortunately I still experience problems with my V pro camera.
It is connected to my wifi at house and I can access the camera no problem. I can record, arm, etc, but soon as I leave my house and try to look what's going on in my house using my mobile data it says offline and I am unable to use it. Do you have any idea how to solve this problem? Thank you very much for your help in advance. Hello Marek, please check the firewall settings of your router to see if it has blocked external access to your security cameras.
I have the wireless ip camera model It is connected to wifi and I can see everything from my phone. However, it will not record anything. I have it set up to record with movement. I have a card in the camera not to cloud. What can I do to get it to record? Hi Linda, please check if your SD card is compatible with your security camera.
You may examine the recording settings to make sure that you have enabled motion-triggered recording. If this won't work, it is best to consult the support team of your security camera brand. It used to work so I'm sure the card is compatible because it used to work when I first bought it. I just ran into this problem myself. I bought a new rougher, plugged everything up like they said. I could see everything, my camera was working fine, but I wasn't getting any notifications.
I spent over a week trying to figure it out and I did. I had to factory reset my camera. Not a regular reset. I hope this helps. I have 2 model One works fine, but the other one just shows red light when connected to power, but won't respond to reset and no other lights showing. Hello Randy, you may try to reset your security camera again and check if it connects to the stable network connection.
If this won't work, it is best to contact the support team of your security camera brand asap. Cameras were working fine. Hope that the issues can be solved soon! Hi Mukesh, you may update your camera with the latest firmware and enable the time synchronization settings to see if the issues can be solved. If not, it is best to contact the support team of your security camera brand. Hello Yolanda.
I have 2 clock wifi spy cameras at my store. They have worked perfectly for 2 months. Before I could watch from home, watch from LTE data on my phone, watch from anywhere. Even at my store if I put my phone on LTE the live feed shows camera offline but once I put my phone back on the wifi the camera feed is online. Hello Tyler, please check the firewall settings of the router at your store to see if it has been set up to block external access.
It hasn't been set to block firewall. I've had the same wifi router for 2 years and nothing has been changed in any of the settings ever. As I said both cameras have been broadcasting fine for several months until last week when I'm now only allowed to view the live feed when on the same wifi network as the cameras. Hi Tyler, are those two cameras from Reolink? If yes, please specify the models. You may reset the cameras and test if you can view the live feed with the WiFi network at your store and 4G network.
If not, please send us the screenshot that shows the connection failure so that we can offer further assistance. If those are not Reolink cameras, it is best to contact the support team of your security camera brand asap.
I have the same issue at home. I can only view image if I'm connected to the same wifi but not if I leave my house. I rebooted everything. Uninstalled everything, checked wifi, ethernet, etc and still nothing.
Hi Maida, it is best to contact the support team of your security camera brand asap. If they don't release any official security camera viewer, you may ask them to recommend reliable alternatives for you as well.
Hi Ethelyn, after changing the network provider, you have to reset the camera and reconfigure the WiFi settings. Have 3 indoor spy cams have worked fine for months work fine when im in the property but when i go out all i get is logging in any ideas. Hello David, please check the firewall settings of your router and see if you have enabled to block the external access. Hello Jeff, please check if you have enabled to block the external access in the firewall settings of your router.
Hello Pedro, you may try to reset the camera and reinstall the app to see if it works again. If not, it is best to consult the security camera manufacturer and use the app that they recommend for live viewing. Hi Tracey, you may reboot the router and your cameras to see if it works.
Then upgrade the firmware to the latest version as well. If you are not using Reolink cameras, it is best to contact the support team of your security camera brand asap. Fitted 2 wifi wifi cameras one fron one rear front one fine rear one will not connectshows up on phone but will not start.
Hi Peter, you may reboot your router and your WiFi cameras and redo the initial setup to see if the cameras work again. Hello there, please make sure that you have enabled third-party mail client in the mailbox settings before registering the email. I have a problem with my camera. It connects to my WiFi but when I try to connect it with mobile data its offline.
It was working for years and one day it was offline without changing anything. Can somebody help me? Hello Lena, you may check out the firewall settings of your router and see if you have enabled to block external access. If not, it is best to contact the support team of your security camera brand asap.
Thank you!! I have already sent them a message and they didn't answer. I found out that more people have the same problem with me and they contacted the support team too but never get an answer. Hello Amir, you may download the firmware for your camera from the official website of your security camera brand. If the firmware won't help, it is best to contact their support team asap. Hi I have a yi dome camera. I haven't used it in over a year.
I also recently change internet provider. I keep getting internet error. Password it correct. Hello Paul, after changing the Internet provider, you need to reset the camera and reconfigure the network settings. Or else, your camera won't connect to the network properly.
When we lose power, I'm constantly having to switch 5G off on my router in order to reconnect the W because things are so marginal, but when I turn my router 5G back on, the W reverts to that.
I'd rather run the W on 2. Is there a way to force the W to only use 2. I'd like the W to be the same way. Hello there, you may first check out whether you have named the 2. Thanks, Yolanda. No, both bands are named the same on our system. I was hoping maybe the app had a switch for manually selecting the band the camera uses.
Hi there, if both bands are named the same, you need to name them with different names in your router's settings first. Then you may switch the band that the camera uses by following the guide that we offer earlier.
Same problem connected to Wifi and working over wifi. But once I use my Data on Phone it just keep on "logging in" then nothing happen. So I cannot use it remotely. Inly can use when phone is connected to same wifi as the camera.
Please help. You can. Download the hex file Version 0. No more issues with making HEX files or trying to find a way to upload the Hex file to your board. Simply install the library and open the right example sketch for your Arduino. Steps should be similar for others also like Nomad etc.
There are 2 routes you can take from this article, all download links will be listed below and step by step on both methods. Download XLoader, and the pre-compiled. HEX file and flash. So I try to download grade to the latest version that was working correctly for me.
But now the funky stuff begins. I downloaded the 1. Further more i dont get the correct COM port name. There is newer grbl hex now people trying to load, didn't work yet. I suggest you stick with 0. This includes all necessary steps from upload the Grbl-hex-file to the Arduino board until activating the new single step mode in GrblGru. Hello all This video is to show how to get HEX file from. The left screenshot shows the window that Xloader displays when it starts. Enter the file path or browse to the.
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