Re-download the app from the App Store. Open the app and sign in. Select the language you purchased. Tap the Menu option in the upper right hand corner Tap the gear icon Settings from the drop down menu. Tap Buy Languages. Tap Restore purchases. Go back to home screen. Your purchase should now be restored. If you need further assistance, click here to contact Rosetta Stone Support.
Note: These lessons can only be accessed on your Apple mobile device. It cannot be accessed on a computer. Choose a general reason. Live chat: Chat With Us.
When you claim your free subscription, we'll send you an email confirmation shortly. Once you're in the product, you'll be prompted for a password. If you don't remember yours, you will have the opportunity to reset it.
Yes, you are free to use your old products for as long as they function. Our older CD and download products are Flash-based, however, and will stop functioning soon as Adobe retires Flash in We do not provide support for CD and download products. Home Support Topics. Expand search. Search Search. Preferred Language. Starting July 10, we are offering free upgrades to our Rosetta Stone 3-month Single Language subscription for any customer who has purchased our CD or downloadable product in the past.
How do I get my free subscription? What does a 3-month Single Language subscription include? How many people and devices can use the new subscription? Do I have to get the same language I purchased previously?
Will my progress transfer from my old product to my new subscription? Can I still use my old products after I claim the free subscription? Are those available with this offer? FAQs How do I get my free subscription? Choose a general reason. Live chat: Agent Offline.
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